Please review our basic terms and policies below. If you still have additional questions, please visit our Support Center where we answer frequently asked questions.

1. Background and Purpose. These terms are intended to be included in purchase orders, order forms, online checkout, and other contexts in which they are incorporated by reference and either: (a) you are an individual person purchasing LF Education courses, exams, or subscriptions for yourself; or (b) you are purchasing LF Education self-paced courses, exams, or subscriptions for use by others (e.g., a company purchasing for its employees) and will not receive any course or exam progress information or other Personally Identifiable Information (“PII”) about those course or exam attendees. The most common fact pattern for case (b) is a purchase of vouchers that are redeemed by employees (contractors, etc.) for courses, subscriptions, and exams. You (the employer) control who receives those vouchers, but LF Education will not report back to you about who redeemed them or what courses and exams they have taken when purchased via these terms. Individuals accessing products will also be asked to separately agree to the Thought Industry Terms and Conditions when accessing products. 
2. Personal vs Corporate Application of These Terms. If the purchaser is specified on a purchase form or similar document, then that person or entity is “you” as used in these terms. Otherwise: if the domain name of the contact email for the purchase is one used by an employer to issue email addresses to employees, and/or the purchase in question is an employer purchasing on behalf of its workers, then the person agreeing to these terms shall be deemed to be acting on behalf of that employer, and the employer is the “you” as used in these terms; or if the domain name for the contact email is one typically used for personal email accounts and you are purchasing for your own use only, then you are entering into these terms in your individual capacity. Together you and The Linux Foundation (“LF Education”) are each a “Party” to the agreement formed by these terms. 
3. Intellectual Property. LF Education’s course materials and exams are protected by copyright and other intellectual property rights, and, other than open source licensed materials incorporated therein, are provided only for use in the form in which they are provided. Open source licensed materials incorporated in the training materials may have other copyright holders and are used pursuant to the applicable open source license.
4. Accessibility & Special Needs. Most of our self-paced courses generally follow Section 508 and WCAG 2.1 standards.  While most of our self-paced courses do not contain audio voiceovers, screen readers will read text lectures and alt-text provisions (where available). Closed captions are available for all videos. Text alternatives are available for most audio recordings. Course takers may contact us if they still need an alternative arrangement and LF Education will endeavor to make this available in an instructor-led session (if one is available).
5. Limitation of Liability. Neither party shall be liable in a dispute arising out of this purchase for: (1) any indirect, special, consequential, exemplary or punitive damages; or (2) any damages in an amount exceeding the amount paid by you in the particular purchase that incorporates these terms.  
6. Entire Agreement; No Additional Purchaser Terms. These terms set forth the entire agreement of the parties and supersede all prior or contemporaneous writings, negotiations, and discussions with respect to its subject matter. Legal terms (including policies purporting to be legally binding) in purchase orders, payment documents, or similar documents you submit to LF Education will not amend or become part of this Agreement and will not be binding on LF Education. All such terms are hereby rejected.
7. Miscellaneous. Either Party will be excused for any failure or delay in its performance due to any cause beyond its reasonable control. If any provision of the Agreement, or any portion thereof, is held to be invalid and unenforceable, then the remainder of the Agreement shall nevertheless remain in full force and effect. This Agreement shall be governed exclusively by the laws of the State of Delaware, without reference to its principles of conflicts of law, the 1980 UN Conventions on Contracts for the International Sale of Goods, or other international laws. If you are a US resident (in the case of a corporate entity, headquartered in the US) the Parties consent to the personal and exclusive jurisdiction of the federal and state courts in Delaware. If you are not a US resident, any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be determined by arbitration administered by the International Centre for Dispute Resolution in accordance with its International Arbitration Rules; the seat of arbitration shall be Delaware; and the parties agree to use remote video- or tele-conferencing for all hearings.
8. Product-Specific Terms. Below are additional terms regarding refunds and similar matters for particular products. In the case of a corporate purchaser of vouchers (for use by employees or contractors), these provisions apply to the persons redeeming the vouchers, not the corporate purchaser, except for refunds, which are not applicable as corporate voucher purchases are nonrefundable.
   
   1. Public Instructor-Led Courses
      1. Refunds: Requests must be submitted at least 14 calendar days prior to the class start date.
      2. Rescheduling: Students may reschedule up to two times if requested more than 14 days in advance.
      3. Substitutions: Another attendee may be substituted in lieu of cancellation.
      4. LF Cancellations: If the LF cancels a class, students receive a full refund or credit.
   2. Exam Registrations & Self-Paced E-Learning Courses:
      1. Refunds: Requests are only granted within three business days of purchase, provided the product (Exam or eLearning course) has not been completed.
      2. Course Access: Course content is available for 12 months from the date of purchase, even after the course is marked as completed.
      3. Exam Eligibility: Candidates have 12 months from the registration date to take the exam (or until a corporate subscription expires, whichever comes first).
      4. Exam Retake: One (1) retake per Exam purchase (excluding Skillcred Exams and exams marked -SINGLE) will be granted in the event that a passing score is not achieved by the exam taker.
      5. Exam Forfeit: Failure of the exam taker to comply with system requirements and Exam Rules published in our Exam Candidate Handbook will result in the forfeiture of an exam attempt
   3. THRIVE-ONE Subscriptions
      1. Refunds: Requests are only granted within three business days of purchase, provided no products (eLearning course or SkillCred Exams) have been completed.
      2. Term: Subscriptions are available as a monthly or annual plan and are subject to automatic renewal at the end of each term.
      3. Annual Benefits: Annual subscribers receive one attempt at each SkillCred exam, which must be completed within the first year of the subscription.
      4. Content Access: Subscribers have access to any self-paced e-learning course hosted on the Linux Foundation platform for the subscription term length set forth at the time of purchase. If you purchase a monthly plan, your term is one month from the date of purchase, whereas the purchase of an annual plan results in a one-year term.