PagerDuty (@pagerduty) / X

PagerDuty

10.2K posts

PagerDuty

@pagerduty

We help developers, ITOps, DevOps and teams across the business provide an optimal digital experience to their customers.

San Francisco, CA

Joined April 2009

Pinned
PagerDuty
@pagerduty
Jul 1
✨ The PagerDuty July Product Drop is here! We've got four new features to automate workflows for your team — getting you closer to Autonomous Operations. AI & Automation: - AI Orchestrations (GA): Automatically recommend Event Orchestration rules using historical incident data
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PagerDuty
@pagerduty
9h
PagerDuty has been named one of Portugal’s Best Workplaces in Information Technology, earning the #8 spot for medium-sized companies! 🏆 We’re grateful to our team for continuing to build a culture rooted in innovation and collaboration, and a huge thank you to @GPTW_Portugal
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PagerDuty
@pagerduty
14h
The true meaning behind your team's everyday phrases.
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PagerDuty
@pagerduty
Jul 7
"With PagerDuty, we get the right context to the right people who can fix the problem at the right time." Jim Wallace, Operations Administrator, @UWMlending. For United Wholesale Mortgage, a delayed loan isn’t just an IT problem, it’s a moment interrupted. See how UWM used
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PagerDuty
@pagerduty
Jul 6
Every incident your team resolves contains a lesson. The problem is that without a reliable way to capture it, that lesson has to be relearned the next time the same failure mode surfaces. Read our new Engineering Blog to hear our perspective on the importance of Post-Incident
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PagerDuty
@pagerduty
Jul 6
The Shadow AI era is here. Our survey shows that 66% of office professionals use unauthorized AI tools even if they believe it goes against company policy. Instead of trying to slow adoption down, organizations must redirect that energy into secure platforms. Read the full survey
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PagerDuty
@pagerduty
Jul 2
We went behind the scenes with PagerDuty's Product Development team to break down the SRE Agent in action as your virtual responder. Discover its ability to remove heavy cognitive load from engineers under pressure, explore the underlying architecture and guardrails, and hear
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PagerDuty
@pagerduty
Jun 30
PagerDuty has been recognized by @usnews as one of the Best Companies to Work For in the West! 🎉 We are proud to be recognized alongside so many incredible companies and are grateful to our employees who make this possible!
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PagerDuty
@pagerduty
Jun 29
Our Senior Engineering Manager, Madhuri Jakkaraju, breaks down the engineering effort behind the new Schedules experience. Watch the full conversation on-demand ➡️ bit.ly/4vJcluH
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PagerDuty
@pagerduty
Jun 26
This one's for the developers and SREs who've been with us, pushing us to build better products and experiences, every step of the way. Come see what we've built over the past quarter to help our customers develop operational maturity and resilience - getting you closer to
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PagerDuty
@pagerduty
Jun 25
New Schedules UI Alert! Our Senior Product Designer, Kelsey Yocum, demos unassigned shifts and how to configure overlapping rotations. Watch the full showcase on-demand ➡️ bit.ly/4vJcluH
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PagerDuty
@pagerduty
Jun 25
Healthy services and healthy customer journeys are not the same thing. A deployment can pass every infrastructure check, look perfect on a dashboard, and still leave a critical multi-system user workflow completely broken. Read our Engineering Blog to learn why we built
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PagerDuty
@pagerduty
Jun 24
Mapping 20 services between PagerDuty and Backstage is easy. Mapping 500 is a project, especially when service names and team structures never quite line up across two systems. Intelligent Service Mapping brings the PagerDuty plugin for Backstage to enterprise scale: it
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PagerDuty
@pagerduty
Jun 23
Building a successful AI agent prototype is just the baseline. The real challenge? Transitioning those autonomous systems into reliable, production-ready assets in high-reliability environments. Over the past year at PagerDuty, we launched a multi-agent system into production.
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