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By Matthew Finnegan 6 Nov 2026 5 minsArtificial IntelligenceIT StrategyProductivity SoftwareinterviewApple VP Tom Boger on MacBook Pro weight, design, and the return of the glowing logoGet the inside scoop on how Apple put its new touch-screen MacBook Pro on a diet, the decisions behind the display tech and touch integration, and the magic of making the logo shine again.By Jonny Evans 5 Nov 2026 8 minsAppleLaptopsMacBooknews briefMicrosoft files patent for AI that can alter what people say during live broadcastsAmong other things, the system could potentially be customized to suit individual viewers' preferences. 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Data is contradictoryActivTrak’s latest research finds heavy AI users working longer and switching apps more often, contrasting with its earlier findings of productivity gains and highlighting how difficult it is to measure AI’s real impact on work.By Taryn Plumb 3 Nov 2026 5 minsArtificial IntelligenceEmployee ExperienceIT Managementnews analysisApple Intelligence with Alibaba comes to China in DecemberJust in time to help stimulate iPhone sales in China.By Jonny Evans 2 Nov 2026 5 minsAppleSmartphonesiPhoneinterviewSmplify wants a human checkpoint between AI agents and your device fleetPatching gaps created by AI is becoming a big IT management challenge. Smplify COO Ben Greiner explains his company's approach.By Jonny Evans 31 Oct 2026 6 minsAppleMobile Device ManagementMobile ManagementopinionDon’t trust AI to keep your secretsYou told your chatbot everything, and the AI company went bankrupt. What now?By Mike Elgan 30 Oct 2026 7 minsData PrivacyGenerative AILaws and RegulationsnewsFake Anthropic AI previews lure in overeager employeesA new phishing campaign disguises credential theft as an invitation to a private AI event, using GoTo Webinar branding, a Zoom-style registration page, and convincing Google and Microsoft login spoofs.By Taryn Plumb 30 Oct 2026 6 minsCybercrimePhishingSocial EngineeringnewsAnthropic and OpenAI diverge on who should pull the plug on risky AIAnthropic wants California’s attorney general empowered to seek court-ordered suspensions of dangerous models, while OpenAI favors mandatory shutdown controls enforced by developers.By Gyana Swain 29 Oct 2026 5 minsArtificial IntelligenceLaws and RegulationsRisk Managementnews analysisOtter adds ‘Work’ mode to automate more meeting-related tasksOtter’s new AI mode helps users prepare for meetings, generate documents, and carry out follow-up tasks across third-party apps including Salesforce, Jira, and Gmail.By Matthew Finnegan 29 Oct 2026 3 minsArtificial IntelligenceCollaboration SoftwareProductivity Software Show more Show less View all Resources whitepaper The business value of AI for IT solutions In ITSM, there’s an ever-increasing demand for digital services. The world of ITSM can be chaotic and overwhelming for organizations that strive to deliver the best possible technology experiences. The post The business value of AI for IT solutions appeared first on Whitepaper Repository –. By ServiceNow 01 Aug 2026Artificial IntelligenceBusiness OperationsITSM whitepaper Modernize IT services and operations with AI By ServiceNow 01 Aug 2026Artificial IntelligenceBusiness OperationsProcess Improvement whitepaper Reimagine your IT with AI automation By ServiceNow 01 Aug 2026Artificial IntelligenceBusiness OperationsData Management View all Video on demand video Who benefits from Big Tech? 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