Hi,
Thank you for your feedback.
Please let us help to solve the problem.
Please complete the following steps in order to detect the problem and find its solution:
1) Try activating a standard WordPress theme for a while (Twenty Fourteen, Twenty Fifteen) and check if the problem remains.
2) Try deactivating all of your plugins except Updater and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
3) Provide your System status. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
4) Let us know about the results.
Also, we’d like to note a few nuances:
1) Sometimes problems with Updater plugin are related to permissions set on your files and folders. Please check them and make sure that 755 are set for folders and 644 for files.
2) Plugin’s work is tied to WP_Cron technology, and its work depends on the attendance of your site. If there are few visits, the plugin works with some late.
Sincerely,
BestWebSoft Support Team
