Talk to the person who builds BeLikeNative
I’m Michael, the founder, and I answer every email myself. English isn’t my first language either, so write in the language you know best. I reply in English.
How to reach us
One address for everything. Add the subject line below so your email goes to the right place first.
Questions and help
General questions, technical issues or account questions. Email support@belikenative.com. Include the email you use with BeLikeNative and a clear description of what you need.
Billing and plans
Questions about your plan, payment methods or a refund. Email support@belikenative.com with the subject Billing. We process refund requests within 48 hours and help you upgrade, downgrade or cancel at any time.
Bug reports
Something does not work as it should? Please include
- your browser and version, for example Chrome 124
- the website where it happened
- what you expected and what happened
- any error message
- a screenshot or recording if you can
Schools and teams
You run a school, a language school or a company and want BeLikeNative for your students or team? Email support@belikenative.com with the subject Partnership.
Response times
I read bug reports every day and fix the ones that affect grammar checks, rewriting and translation first.
Feature requests
Tell us what you want BeLikeNative to do next. Many popular features, like tone adjustment and text simplification, started as user ideas. We read every request and track demand for the roadmap.
Before you write
Many problems go away when you update Chrome to the latest version or reinstall BeLikeNative from the Chrome Web Store. The FAQ covers installation, features, pricing and troubleshooting.
Send us a message
Use the form and the message comes straight to my inbox. Name, email and message are needed so I can reply. The phone number is optional.
