Zapier gives teams one place to set guardrails, manage model access, and see everything — so everyone can build with AI confidently, on any model, without waiting for permission.
Your teams are connecting AI tools to your business systems. Each one works great alone. The question is whether they work together — safely, visibly, without collisions.
Any AI, connected
Use MCP for assistants like Claude and ChatGPT. Use Zapier SDK for custom AI apps. One governed connection to 9,000+ apps.
Agents that take action
AI that scores leads, processes documents, routes tickets, and handles requests — autonomously, 24/7, across your business tools.
Every team under one roof
Each team gets the right tools, right models, and right guardrails. IT sets boundaries, not bottlenecks.
Complete visibility, built in
Every AI action logged. Every model call is tracked. Your CISO asks what's running — you answer in under a minute.
Every AI surface. Every developer tool. One secure connection.
AI assistants plug in through MCP. Developers and coding agents plug in through the SDK. Different doors, same building — IT sees everything, auth is handled, and Zapier’s runtime does the heavy lifting.
MCP • AI agents
Claude
ChatGPT
Any MCP client
SDK • Devs and AI agents
Your agent
Claude Code
Cursor
TypeScript App
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Salesforce
Slack
HubSpot
Snowflake
Microsoft Teams
Jira
Gmail
ServiceNow
+9,000 more apps
One auth layer
No hardcoded API keys. No broken OAuth flows. Whether it’s Claude making the call or a workflow, every credential is managed the same way.
One audit trail
Every action from any AI assistant or developer tool lands in a single admin log. Shadow IT becomes visible IT.
One policy set
IT decides which apps and actions are available. Those rules apply across MCP clients and SDK callers equally. One configuration, no exceptions.
One runtime
Retries, error recovery, reliability. All backed by Zapier’s 13-year-old production infrastructure. Not by whatever the LLM decided to write last Tuesday.
Built for everyone, from the Fortune 500 to first-time founders
Teams use Zapier in boardrooms, spare rooms, and anywhere that AI has ROI.
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Zapier has become a critical part of Superhuman's operating backbone … When we can design workflows, we can respond to stakeholder needs without relying on engineering resources.
— Nina Mirabella, Senior Director, Marketing Operations at Superhuman
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism because I think we would have died or fallen back into oblivion [without it].
— Marcelo Lebre, Co-Founder and President at Remote
Control what runs, empower teams to build, and stay on top of everything in real-time.
Control
Define exactly what runs
Most platforms give you a binary choice: allow an app or block it. Zapier goes deeper — endpoint-level restrictions, corporate-only authentication, and the option to route AI through your own infrastructure. The more precisely you control, the more confidently you can say "yes" to builders.
Features
Define exactly which actions are allowed in each app so teams can move fast without compromising sensitive systems.
Run AI through your own infrastructure, including Amazon Bedrock, so you can adopt AI automation while keeping your existing security, compliance, and access controls in place.
Use company-owned app connections managed by IT to ensure consistent access and keep automations running as teams change.
Block personal accounts from connecting to business systems to prevent data from leaving your environment.
Allow or block apps across your workspace so teams only use tools that meet your security standards.
Delegation
Give teams their own space
Workspaces let you delegate authority without losing oversight. Each team gets their own environment with inherited guardrails. They build freely and you see everything. No more choosing between access and accountability.
Features
Create dedicated environments for each team with the right apps, connections, and controls, so they can build independently while staying within IT-defined guardrails and security standards.
Start from approved templates, so every build begins with the right structure, tools, and safeguards.
Control who can view, build, or manage workflows by assigning role-based permissions.
Automate user provisioning through your identity provider so access stays current as teams change.
Visibility
Gain full insight into every workflow
Every AI action is logged, every workflow is documented, and every output is checked, so you always know what's happening.
Features
Access audit data programmatically through an API so you can query, analyze, and report on automation activity at scale.
Add built-in safety checks that block sensitive data and detect risky inputs before AI outputs reach your systems.
Send real-time workflow data to tools like Datadog or Splunk for centralized monitoring.
Automatically generate documentation for every workflow, so teams can easily understand and audit processes.
