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SuprSend

SuprSend

Software Development

San Francisco, CA 20,256 followers

Communication Infrastructure for dev & product teams

About us

SuprSend is a central communication stack for easily creating, managing and delivering notifications to your end users on multiple channels. Our single notification API has all the features set, which enables you to send notifications in a reliable and scalable manner and take care of end user experience, thereby eliminating the need to develop any notification service in-house for transactional/engagement notifications.

Website
https://www.suprsend.com/
Industry
Software Development
Company size
11-50 employees
Headquarters
San Francisco, CA
Type
Privately Held
Founded
2021
Specialties
notifications, android push, ios push, email, sms, whatsapp, slack, Microsoft teams, Telegram, App Inbox, A/B Experiments, web push, RCS, preferences management, batching & digests, notification infrastructure, twilio, template builder, inapp inbox, and react sdk

Products

Locations

Employees at SuprSend

Updates

  • SuprSend reposted this

    SuprSend now supports self-hosted deployment for Enterprises. Deploy the full SuprSend platform on your own Kubernetes cluster. AWS, Azure, GCP, or fully on-prem. Your customer data never leaves your network. Built for teams that need a modern notification system without compromising on compliance, data residency, or security posture. You get everything SuprSend Cloud offers: multi-channel delivery, preferences, workflows. No feature trade-offs. 🔒 Air-gapped by design: The full stack runs inside your VPC. No third-party routing, no external runtime dependencies. ⚡️ Runs on any K8s (v1.29+): EKS, AKS, GKE, or on-prem. Single or multi-cluster. 👨💻 Developer-first deployment: Ships as a Helm chart. Provision and manage via SuprSend CLI or Terraform. Fits into your existing CI/CD. 🔎 Plugs into your observability stack: Push logs and metrics to Prometheus, Grafana, or whatever you already run. Docs link in comments.

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  • SuprSend reposted this

    SuprSend now supports self-hosted deployment for Enterprises. Deploy the full SuprSend platform on your own Kubernetes cluster. AWS, Azure, GCP, or fully on-prem. Your customer data never leaves your network. Built for teams that need a modern notification system without compromising on compliance, data residency, or security posture. You get everything SuprSend Cloud offers: multi-channel delivery, preferences, workflows. No feature trade-offs. 🔒 Air-gapped by design: The full stack runs inside your VPC. No third-party routing, no external runtime dependencies. ⚡️ Runs on any K8s (v1.29+): EKS, AKS, GKE, or on-prem. Single or multi-cluster. 👨💻 Developer-first deployment: Ships as a Helm chart. Provision and manage via SuprSend CLI or Terraform. Fits into your existing CI/CD. 🔎 Plugs into your observability stack: Push logs and metrics to Prometheus, Grafana, or whatever you already run. Docs link in comments.

    • No alternative text description for this image
  • SuprSend reposted this

    SuprSend now supports self-hosted deployment for Enterprises. Deploy the full SuprSend platform on your own Kubernetes cluster. AWS, Azure, GCP, or fully on-prem. Your customer data never leaves your network. Built for teams that need a modern notification system without compromising on compliance, data residency, or security posture. You get everything SuprSend Cloud offers: multi-channel delivery, preferences, workflows. No feature trade-offs. 🔒 Air-gapped by design: The full stack runs inside your VPC. No third-party routing, no external runtime dependencies. ⚡️ Runs on any K8s (v1.29+): EKS, AKS, GKE, or on-prem. Single or multi-cluster. 👨💻 Developer-first deployment: Ships as a Helm chart. Provision and manage via SuprSend CLI or Terraform. Fits into your existing CI/CD. 🔎 Plugs into your observability stack: Push logs and metrics to Prometheus, Grafana, or whatever you already run. Docs link in comments.

    • No alternative text description for this image
  • SuprSend now supports self-hosted deployment for Enterprises. Deploy the full SuprSend platform on your own Kubernetes cluster. AWS, Azure, GCP, or fully on-prem. Your customer data never leaves your network. Built for teams that need a modern notification system without compromising on compliance, data residency, or security posture. You get everything SuprSend Cloud offers: multi-channel delivery, preferences, workflows. No feature trade-offs. 🔒 Air-gapped by design: The full stack runs inside your VPC. No third-party routing, no external runtime dependencies. ⚡️ Runs on any K8s (v1.29+): EKS, AKS, GKE, or on-prem. Single or multi-cluster. 👨💻 Developer-first deployment: Ships as a Helm chart. Provision and manage via SuprSend CLI or Terraform. Fits into your existing CI/CD. 🔎 Plugs into your observability stack: Push logs and metrics to Prometheus, Grafana, or whatever you already run. Docs link in comments.

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  • Today, we're introducing an OpenTelemetry (OTLP) connector in SuprSend, designed to help engineering teams monitor notification health inside their existing observability stack. SuprSend streams metrics to any OTLP-compatible platform in near real-time. Works with Grafana Cloud, Datadog, New Relic, Honeycomb, Dynatrace, or your own self-hosted collector. Three metric categories, all tagged by workspace, tenant, workflow, channel, vendor, and template: → API requests: track request volume and error rates across workspaces. When something spikes, the error breakdown tells your team exactly what failed and why, without digging through logs. → Workflow executions: monitor which workflows run the most and which ones fail. Every error is tagged with the specific node and error type, so you can trace a failure to the exact point in the workflow. → Messages (triggered, delivered, seen, clicked): follow a message through its full lifecycle. Slice by vendor, channel, and template to see what's reaching users and where delivery is dropping off. Already on Datadog or New Relic? We have dedicated connectors with pre-built dashboard starter kits for those. Docs in the comments, covers setup, authentication, and the full metrics reference.

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  • SuprSend reposted this

    HeyReach cut support tickets by ~80% after shipping notifications with SuprSend. HeyReach is a LinkedIn outreach platform used by agencies and sales teams. They were growing fast, but had no notification system. When accounts disconnected or campaigns stalled, users found out days or weeks later. Every silent failure became a support ticket. One API integration changed that. In-app inbox, email, and Slack - LIVE in 3 weeks with one engineer. "Everything we needed for notifications was already there. We just needed to hook up and use it. No building from scratch, no stitching services together." — Aleksandar Arnaudov, Senior Software Engineer, HeyReach

  • HeyReach cut support tickets by ~80% after shipping notifications with SuprSend. HeyReach is a LinkedIn outreach platform used by agencies and sales teams. They were growing fast, but had no notification system. When accounts disconnected or campaigns stalled, users found out days or weeks later. Every silent failure became a support ticket. One API integration changed that. In-app inbox, email, and Slack - LIVE in 3 weeks with one engineer. "Everything we needed for notifications was already there. We just needed to hook up and use it. No building from scratch, no stitching services together." — Aleksandar Arnaudov, Senior Software Engineer, HeyReach

  • View organization page for SuprSend

    20,256 followers

    The way people work is changing fast. We talk to our tools in natural language and expect them to get things done. Building and managing notifications should be no different. Here's our first set of updates in that direction: 🧠 AI Copilot: Ask anything about setup questions, API behavior or use-case modeling and get instant answers without leaving your dashboard. Trained on SuprSend’s documentation, the Copilot understands the product inside out and provides reliable, expert guidance when you need it. 💻 SuprSend CLI: Manage and promote notification assets right from your terminal. The CLI brings version control, environment promotion, and CI/CD integration to your notification infra. Pull workflows, schemas, events, and categories locally, version them in Git, and push changes as feature branches. ⚡️ MCP Server: Connect SuprSend to any MCP-compatible IDE (Claude, Cursor, Rork) or AI agent. Bootstrap test data, trigger workflows, and manage user preferences through natural language, right from where you code. No context-switching required. 🔀 Branch on message status: Workflows now branch based on whether a previous notification was delivered, seen, or clicked. Especially useful for payment reminders, approval requests, and onboarding sequences where the next step should be based on user action/inaction, not a fixed timer. 🌍 Translations: Write one template, upload locale files, and drop translation keys directly into your content. SuprSend translates your template at send time in user's set locale. 📊 Analytics CSV export: Spot patterns your dashboard won't surface. Export your notification data as CSV to run custom analysis, investigate drop-offs, share in team reviews, or stakeholder reports. 🧪 Test Mode: Safely test end-to-end notification flows in staging without sending to real users. Add internal tester channels that receive notifications normally, while everything else gets redirected to a catch-all QA inbox. Read full update: https://lnkd.in/gnrgDb5q 👀 Coming next: Template variants, OTEL connector (Datadog / New Relic), and Slack AI integration.

  • [𝗟𝗜𝗩𝗘] 𝗖𝗦𝗩 𝗘𝘅𝗽𝗼𝗿𝘁 𝗳𝗼𝗿 𝗡𝗼𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 🎉 On popular demand, CSV export is now available directly from the SuprSend Analytics dashboard. You can export:  • Analytics across all notification channels (email, SMS, push, in-app)  • Unsubscription trends by channel and category  • Workflow-level performance and comparisons Go beyond what the UI summarizes and run your own analysis now. Documentation link in comments, check it out!

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Funding

SuprSend 1 total round

Last Round

Seed

US$ 1.0M

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