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City of Cape Town

2.7
636 reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

Welcome to the official City Of Cape Town app!

Whether you're a resident or a visitor, the City of Cape Town app is your essential companion for navigating our vibrant city.

Key Features:


Stay Informed with Alerts
Receive real-time updates on load-shedding schedules, and city-wide maintenance notices directly to your device.

Effortless Service Requests
Easily report issues such as potholes, faulty streetlights, and water leaks. Manage your municipal services, from account balances to license renewals, all in one place.

Discover What's Happening
Stay up-to-date with the latest news, cultural events, sporting activities, and community projects happening in and around Cape Town.

Streamlined Reporting
From ordering new refuse bins to reporting municipal issues, easily submit service requests and ensure your concerns are addressed promptly.

Explore Cape Town
Navigate the city with our comprehensive events guide. Discover popular tourist spots, historical landmarks, and public transport options to plan your perfect day out.

Emergency Assistance at Your Fingertips
Access essential contact numbers for medical services, fire departments, police stations, and other emergency services instantly.

City Calendar
Stay informed about upcoming events, public holidays, City Council meetings, and other significant dates.

New Features:

Personalised Safety & Security
Create detailed emergency profiles and receive custom safety alerts tailored to your location and preferences.

Direct Support
Connect directly with our call centre for immediate assistance with service requests and safety incidents.

Safety & Security Alerts
Log emergency reports and receive real-time alerts of incidents in your area based on your account preferences.

Receive Location Alerts: Get reported real-time notifications of incidents in your specified area.
View Incident Reports: See what other users are reporting near you.

Download the City of Cape Town app now and experience the convenience of accessing municipal services, staying informed, and exploring the best of the Mother City.
Updated on
Jun 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
625 reviews
Michelle Aucamp
June 28, 2026
Terrible experience! I've tried everything to register without any success. Typing in my addresses activates the loading circle of doom, uninstalling and reinstalling doesn't help either, and the OTP is basically nonexistent. So disappointing!
Did you find this helpful?
City of Cape Town
June 29, 2026
Hi Michelle, apologies for the inconvenience caused. We are continuously working to improve the App and will forward your feedback to our developers to investigate further.
Michael Pottinger
June 24, 2026
I cannot register. I get a brief banner which says "warning" on the Alerts page. I have tried several times. Uninstalled and reinstalled and happens every time no matter what options I select. Great concept but amateur deployment.
1 person found this review helpful
Did you find this helpful?
City of Cape Town
June 29, 2026
Hi Michael, apologies for the inconvenience caused. We are continuously working to improve the App and will forward your feedback to our developers. To assist, please send further details and screenshots to apps.feedback@capetown.gov.za
Spaffy
April 21, 2026
I don't receive the OTP to complete registration. update: thanks for responding, I'm still not receiving the OTP and it isn't in blocked messages. I have turned off the spam filter. Perhaps add the option to receive OTP via email? To be fair I never receive SMSs from the other CoCT app either and always opt for email notifications.
2 people found this review helpful
Did you find this helpful?
City of Cape Town
April 22, 2026
Please send your phone number to apps.feedback@capetown.gov.za so that we can investigate further.

What’s new


International users will now be notified when entering an end date that their information will be automatically removed upon reaching that date.

Removed the "Premium Support" option from the successful registration screen.

Added clearer messaging to indicate that the Report Incident and Location

Incident Reporting Enhancements
This ensures reporting functionality remains available across all incident types.

Alert Settings Navigation

Dark Mode Improvements
Content rating
Everyone
Learn more

App support

About the developer
CITY OF CAPE TOWN
apps.feedback@capetown.gov.za
FL 18 CIVIC CENTRE 12 HERTZOG BLVD CAPE TOWN 8001 South Africa
+27 72 796 9171

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