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  • BERJAYA

    My father’s cataract was due for operation two years ago. The initial plan was to have his pterygium removed and later proceed with the cataract surgery. The pterygium was successfully removed, but unexpected expenses came along the way. Our funds were depleted, and the cataract procedure had to be postponed indefinitely.

    Early this year, my brother was again hospitalized. While in the hospital, I used the time to look for agencies offering financial support for health related concerns. I landed on this Facebook group and saw a posted inquiry of institutions offering free cataract surgeries. It was there when I discovered Tzu Chi Medical Foundation. As I write this, I can’t help but feel that my brother somehow led us to this answered prayer.

    With no expectations, I followed the instructions posted on the foundation’s facebook page.

    BERJAYA

    I highly recommend regularly checking their page, as details may change over time.

    I sent a text message last May 5, 2025. I wasn’t hopeful at all. I did it for the sake of trying. On June 3, 2025, almost a month later, I received the first answer to our prayer. My father has been given a slot for a consultation.

    We arrived at 7:00 am and as expected, we were joined by a crowd of patients. Everyone sharing the same wishes and prayers. Hoping to go home with the hope of a better eye sight.

    The screening process took an entire day, but the wait was bearable. The waiting area was spacious, with plenty of seats, and the staff even served light snacks. One thing I appreciate about Tzu Chi Foundation is their unwavering focus on their mission, better lives through better eye sight. They don’t indoctrinate and push their religious beliefs. They also practice inclusivity. They accept patients regardless of religion, socio-economic status and nationality. They also don’t expect something in return. They accept donations, but no one is compelled to give.

    The initial screening included a series of eye tests and a consultation with an ophthalmologist. We were assigned to Dr. Michel Marco Figueras of Cardinal Santos Medical Center, who confirmed that my father needed surgery on both eyes. We were then referred to the Social Services team for an interview and were given instructions for securing a medical clearance, which includes consultation with a cardiologist due to my father’s hypertension. This step, however, is not covered by the Foundation and must be shouldered by the patient.

    On the succeeding days, I made all means to expedite the laboratories and appointment with a cardiologist. After securing the results of my Father’s Blood Chemistry, CBC, ECG, urinalysis and Chest Xray, I searched for a cardiologist that holds clinic even on Saturdays. We landed on Dr. Sue Ann Rivera – Locnen of St. Luke’s Quezon City. (Thank you N for the help on this.) We paid around Php 3,000 for the consultation and medical clearance certificate. I also attempted to reach out to other cardiologists. It was only Dr. Locnen’s secretary, who quickly accommodated our inquiries. (Thank you Ms. Trixie.)

    Armed with all the laboratory results, medical clearance and my Father’s Philhealth MDR, I submitted all the requirements to the Foundation last June 16, 2025. I didn’t anymore bring my Father with me, which they allowed. We were also reminded that the Foundation only accepts document submission during Mondays. It took me a day to finish the entire process. The checking of documents was not time consuming at all. It was the bulk of other patients that required devoting a day to complete this step. In all fairness to the Foundation, they were making all means to make the waiting process conducive. The experience was way better that dealing with other government agencies.

    After submitting the documents, we were told to wait for the text message advising us of the operation’s schedule. They even required a back up mobile number, to ensure that the notification will not be missed. I was also given a prescription for this particular eye drop. We should start using it a day before my Father’s operation.

    And finally, on June 28, 2025, I received an SMS that my Father is scheduled for surgery on June 30, 2025.

    The Day of the First Surgery: June 30, 2025

    We brought all the required items: prescribed eye drops, socks, and new bedroom slippers. After checking my father’s vital signs, he was cleared for surgery. He entered the operating room around 11:30 a.m. and came out safely by 1:30 p.m.

    We were given three types of eye drops and a course of antibiotics, all free of charge. How many organizations extend this level of generosity?

    We returned home and adjusted our routines for my father’s recovery. Things seemed to be going smoothly, until he developed a viral infection. I was worried he might have developed pneumonia. Thankfully, with rest and over-the-counter medication, he recovered.

    We had our first post operation check up at Cardinal Santos Medical Center on July 1, 2025 and later at the Tzu Chi Foundation on July 8, 2025. We were also endorsed for my father’s second operation. Luckily, time went to our side. The duration of the second operation was still covered by the one-month validity of his medical clearance.

    The second operation happened on July 21, 2025. We also had another set of post operation check up at Cardinal Santos and Tzu Chi Medical Foundation.

    On August 12, 2025, we are again bound at the Foundation for possibly my Father’s last post operation check up. We were also informed that another check up is scheduled after 8 months.

    To summarise, here is the timeline of our experience

    First Text Message Sent : May 5, 2025

    First Reply for a scheduled consultation : June 3, 2025

    Scheduled Consultation : June 10, 2025

    Accomplished Medical Clearances

    Requirements for medical clearance include

    1. original copies of laboratory results of Chest Xray, ECG, Blood Chemistry, CBC. We also included urinalysis, though I believe it wasn’t required.
    2. Medical Clearance from the Cardiologist
    3. Philhealth MDR

    Submitted Medical Clearance : June 16, 2025

    Requirements for the operation

    1. Socks
    2. New bedroom slippers
    3. prescribed eye drops
    4. maintenance medicine if needed

    First Operation Schedule : June 30, 2025

    Post Operation Check up 1 at Cardinal Santos : July 1, 2025

    Post Operation Check up 2 at Tzu Chi Foundation : July 8, 2025

    Second Operation Schedule : July 21, 2025

    Post Operation Check up 1 at Cardinal Santos : July 24, 2025

    Post Operation Check up at Tzu Chi Foundation : July 29, 2025

    Last Check up : August 12, 2025

    It took us around three months to successfully complete my Father’s surgery. Such span of time is fast, considering that the Foundation caters to hundreds of patients everyday.

    __

    In the midst of life’s many struggles, a blessing quietly found its way. The generosity of Tzu Chi Foundation with the expertise of Dr. Figueras, is one of the most unexpected and heartwarming gifts we received this year.

    To everyone at Tzu Chi Foundation and the kind souls we met along the way, thank you so much. You’ve given us hope and a better future.

    As promised during the social services interview, this is my way of giving back. If you’ve stumbled upon this post, I hope it finds you at the right time. I hope it becomes the blessing you’ve been praying for.

    Never stop believing that kindness exists.

    It does. We’ve seen it through Tzu Chi Foundation.

  • BERJAYA

    This is how I remember the house of Tita Emy in Bulacan. Growing up, it has been a family tradition to visit my mother’s hometown during Christmas and the town’s fiesta. We would usually stay for several days to spend time with my grandparents and cousins. Those trips became a treasured part of my childhood. My cousins and I were the innocent, carefree children, savoring the simple joys life had to offer.

    When my grandparents passed away, we settled for day trips, since we no longer have a place to stay. When the pandemic struck, this family tradition ended in the most unexpected and painful way.

    It started when my uncle passed away from sleep last July 2021. On August, Covid took away Tita Emy’s life. By early September, my own mother also succumbed to the virus.

    For the longest time, I wanted to visit Bulacan with my Dad and special brother. I wanted the three of us to visit Tita Emy’s resting place. We will always have a special relationship with Tita Emy. She was one of the few relatives who have never forgotten my special brother. Every year, Tita Emy will always have something for my special brother. When my brother had an injury, Tita Emy took the time to personally see my brother. From my end, I’ll never forget how Tita Emy proudly spoke about me to my own mother. At that time when my mother was worried for my collegiate studies, Tita Emy assured my mother that I will land on a university and will eventually finish my studies. She never forgets us in her prayers., supported and uplifted us in many ways.

    On the time Tita Emy was sick and eventually succumb to Covid, we failed to do anything for her. We were bound by quarantine restrictions. In addition, my mother was taking all means to protect herself and my special brother. Despite all the safety measures, Covid still hit and devastated our families.

    A few days ago, I finally had the chance to visit Bulacan.. In a span of four years, much has already changed. The streets looked different. Most of the houses were already renovated.. Houses made of wood, capiz windows and front garden are already gone.

    Tita Emy’s house are one of those that are gone, forever. The entire house has been demolished because according to my cousin, it would be costlier to have it renovated. They also intend to flood proof their houses. In effect, they built an elevated two-storey house.

    While part of me feels a degree of sadness, I was amazed by how my cousins thrived in life. Most of them already have their own families. They have stable jobs, businesses and are great providers to their families. All of them have their own comfortable homes. In my mind, I still see them as my cousin playmates, who formed my growing up years.

    Most of my cousins chose to remain in the province. Most of them are public school teachers, one even became an elected official and those who work abroad still chose to build their families in Bulacan.

    I found myself quietly admiring their simple and peaceful life. Living in the province shielded them from the chaos and complications of city life. They may not have immediate access to the conveniences we often see on social media, but they already have everything they truly need. It felt as if my cousins had never let go of the happiness, contentment, and simplicity we all once shared in childhood.

    Sometimes, I wonder how life would be, if my parents chose to stay in the province. But life had other plans. I’d like to believe that I was meant to be where I am for a reason. And whatever that reason may be, I can only hope it leads me to a life filled with joy, simplicity, and contentment.

  • BERJAYA

    Easter Sunday of 2025

    I can’t believe it’s been almost two years since I posted anything here. Had it been two years since 2023? After browsing, I noticed that I blog every two years. So much has happened, I don’t anymore know where and how to start.

    I still work for the same company. If there’s anything, I never expected to be promoted five years ago. I can’t even remember if I mentioned it here. Our office also expanded its operations. My functions expanded, yet my salary remained the same. I still live with my Dad and special brother. Speaking of, we conquered a lot in the past two years. We survived the two hospital confinements of my brother. While I’m thankful, my current struggle involves all the bills I have to pay. I balance this with the growing expenses at home and the need to save for my retirement. I’m praying for additional freelance work and earnings. In the long run, I’m hoping to have a source of passive income. Dad has some health concerns, which I hope will be addressed on his next check up. And yours truly also has health concerns. I was declared pre-diabetic with critical cholesterol level. I was ordered to drink maintenance medicine to control further spike in my cholesterol level. I’m paying my unhealthy lifestyle with Rosuvastatin and strict diet.

    Before the Holy Week break, I had a presentation at work. It was one of those days that pushed me to make career decisions. It dawned on me, all my efforts will never be satisfactory enough to some people. At some point, I felt challenged. I received the most discouraging words, yet I was feeling compelled to prove something. It led to a crying episode on one weekend. One thing I learned, don’t make decisions when your emotions are heightened. A few more days and with the presence of someone, I cried and let out everything. It didn’t change the workplace’s outlook, but it felt better after releasing my emotions.

    Prior to this critical presentation at work, my paternal family was shaken with a legal battle. One of my cousins was pressed with legal charges and has been detained for almost two weeks. One of my aunties contributed financial resources, while I did most of the paper and leg works. My other cousin was also doing other means to seek help. This was one thing I never thought I would experience in my lifetime. Dealing with the regional trial court has contributed to my list of not-so-pleasant experiences with a government agency. It almost equated to my experiences with SSS and Local Civil Registry Office. The experience also gave me some realizations

    1. Both and National and Local government units should review their list of required documents. I found some documents as irrelevant, outdated and redundant. For instance, I was asked to generate a vicinity map. Computer generated maps are not accepted, it has to be manually made and signed by the barangay captain. To be honest, who else uses atlas or manual maps these days? There is google maps, waze and instant street review. Type the address and it will provide directions in seconds.
    2. They don’t really specify what they need. On the first time, they only ask for the original copies of the documents. On the second time, they demanded for the official receipt. On the third time, they asked for a dry seal of the document. Can’t they just provide a matrix that details everything they need?
    3. Lastly, I swore to never be one of those employees I encountered in the regional trial court. They have an office assistant, who don’t seem to be fully aware of the functions and services of their office. The other female employees were “nonchalant,” when you enter the office. It would take several minutes before someone attends to your concern. The female employees are wearing bedroom slippers while inside the office. (Pet peeve, please buy comfortable shoes.) I don’t think we need a law to explain that such practice is unprofessional.
    4. Lastly, I was referred to several offices before I was able to secure the documents I needed. On one hand, I felt stupid. On the other hand, it felt like no one came to fully understand my concern. I don’t know… at the workplace, I always ensure to assist parents, students and colleagues I encounter. I’m fully aware that not everyone is familiar with the internal processes. Not all clients are repeat end users. Some or most of them are first timers. Instead of making their lives miserable, I chose to rather provide them pleasant experiences. Life is hard, let’s not make it harder for others.

    I’m almost in the brink of preparing a blog post of the requirements needed and techniques to deal with the regional trial court. Although I felt it was bit off because it is definitely a service we don’t wish to avail. Likewise, whoever googles “requirements needed to process… in the regional trial court.” It’s not a common service for everyone. If someone probably requests it, I may write about it.

    Though to be fair, not all government agencies gave me unpleasant experiences. There are still those with a more efficient and customer oriented practices. The Home Mutual Development Fund (Pag-ibig Fund) and Department of Trade and Industry gave me better experiences.

    At this point, I guess I’m done with my rants. :p

    On the positive side, I’m thankful for the week long break. It gave me an opportunity to rest and spend more time with my Dad and brother.

  • I didn’t realize it’s been two years since I posted an update. A few days ago, I received an unexpected email. The sender inquired if everything is alright from my end.

    BERJAYA

    There are good days, then there are those that makes me tougher. I’d like to state it that way. I’m not in my best state these days. I’m messing up. But I know, I will not be in this permanent state. I will be better.

  • BERJAYA

    Death of a family member is already painful. Losing a family member from COVID-19 leaves a lifetime worth of emotional trauma. 

    I lost my Nanay (my mother) from COVID-19. 

    It all started when my father complained of loss of smell. Nanay was alarmed and instructed me to purchase all the necessary medicines. My paternal cousins immediately assisted by setting up my father’s isolation area. The sad news came, my father tested positive. We coordinated with the LGU and soon enough, the remaining members of the family were tested. Me and my PWD brother were spared. Unfortunately, Nanay emerged positive.  

    Both my parents were fully vaccinated. Aside from Sinovac, they have flu and pneumonia vaccine. This was the main reason why initially, I was confident that my parents will overcome everything.  My father was coping well. He was only complaining of mild cough, colds and chills. My Nanay’s case was different. Unlike usual COVID-19 patients, Nanay never manifested any of those symptoms. Instead, we were alarmed by her low blood oxygen level. It started on the day we learned her positive result. I immediately checked her oxygen level and was alarmed by the oxymeter’s reading. Her usual reading oxygen level was between 80 to 88. With the help of my cousins, we administered immediate treatment from an oxygen tank. Nanay was not improving so we decided to acquire a larger oxygen tank at 2 am. She initially responded well, which allowed everyone to sleep. Come morning the next day, the oxygen tank does not seem to provide enough help. 

    There are only three hospitals within Marikina accepting COVID-19 cases, all have declared full capacity. I opted to avail of an online medical consultation, only to be rejected by two doctors. Help came in the most unexpected way. I found a pulmonologist from a blog friend. My cousins worked hard and eventually found a bed at Assumption Specialty and Medical Center in Antipolo. Part of me was relieved that proper care will finally be given to Nanay. 

    Nanay was initially admitted at the isolation facility. Her first days started our darkest and painful journey. She wanted to rest and sleep, but the medical personnel kept coming to extract blood and pull her out for laboratory tests.

    I stayed with Nanay a few more days and left her at night. Eventually, the hospital personnel discouraged this practice. With a heavy heart, I lessened my stay in the hospital. The nurses assured me that they will update me via SMS. I stayed in the hospital’s lobby waiting, praying and hoping to see Nanay’s pulmonologist.

    My greatest fear started when I learned that Nanay is becoming unresponsive. I kept coming back and forth the hospital only to receive the worst news whenever I reach home. Nanay suffered from stroke and was declared on comatose status. I was only able to meet Nanay’s pulmonologist when decisions have to be made. 

    I talked to my Dad and decided to place everything in God’s hands. I lost all the hope. I decided to prepare Nanay in her last few days. I called a priest for her final blessing. We were storming the heaven with prayers, but God wanted to end her suffering. On September 4, 2021, Nanay joined her two younger siblings, who also passed away last July and August.

    Death of a loved one is already painful. But losing someone from COVID19 leaves a lifetime worth of emotional trauma. My Dad was still recovering. Nanay’s siblings and friends never had a chance to see her. We depended on that short video call, the nurses’s kindest assistance and the PPE gifted by my friend E. I’ll never forget those few minutes I talked to Nanay and thanked her for everything. Even if Nanay was declared unresponsive, I prayed and thanked her for everything. In return, Nanay made movements every time she heard my voice. Nanay fought to her last breath. 

    The succeeding days were filled with endless tears, fears and anxiety. All I wanted until this date is to sleep and avoid people. Unfortunately, I’ve gotten used to people avoiding us. In return, I developed this unconscious behavior of distancing myself to people within our community.  

    I still feel nervous whenever I receive calls, especially from numbers not in my phone book. I start to associate hospitals as a place for death and suffering. I fear the presence of doctors, seeing them makes me feel that I’m about to receive another death sentence. My Dad has already recovered, but I’m afraid that the virus has deteriorated part of his system. Consulting a doctor still scares me. The experience was way different during the pre-pandemic times. Whenever my grandparents are hospitalized, a doctor will always take time each day to explain everything to my family. 

    I’m thankful to some of the nurses who took care of Nanay, but a different story for the doctors. The first time I talked to her doctor was through a phone call, I felt she was irritated and stressed. The second time we met, she was asking me to make decisions and sign a lot of waiver forms. My Nanay’s cause of death was hypoxemia, no one even bothered to explain. The attending physician, who performed CPR to Nanay, only explained that they performed the maximum of 10 attempts. 

    While I understand the bulk of work experienced by doctors, patients and their families are life in a desperate and helpless situation. If the pandemic does not end, medical professionals will be overworked and more families will experience our painful journey. 

    I used to love the scenic views of the roads leading to Antipolo. These days, everything reminds me of helplessness and desperation. 

    Unknown to my family, my tears also include pain inflicted by other people. The entire experience made ma realize that oppression is inevitable for people with financial constraints. Me and my Dad have been painfully manipulated. If I had the means, I will rebuild our lives away from them.  

    I’m afraid to leave home, not because of the chance of contacting the virus. I fear that another tragedy will hit my family while I’m away. 

    I wanted to end on a positive note, but I’m still consumed by grief and fear. 

    I wanted to stay home and constantly be with my father and brother. But I have other responsibilities to fulfill. I have to attend to my Nanay’s SSS benefits. I have bills to settle. I have to look for a doctor to check on Dad and consult for possible vaccination to my PWD brother. I have to work because it remains our lone source of income. All these happen while I’m still adjusting living in a home without Nanay. 

    My family’s COVID-19 story ended in the most painful way. I wish to create something meaningful from this experience. I thought of writing some useful blog posts. I wanted to offer help, I started by lending Nanay’s oxygen tank for free. I wanted to be the compassionate friend or stranger to any family sharing our experience. But behind everything is still, my devastated self praying for emotional healing and the strength to keep life going. 

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