Recent Discussions
Trouble receiving OTP emails from Microsoft Partner Center
Hello! When clicking the Verify Email button in the location below, the primary contact email is not receiving the OTP verification email. I'm on my 6th Partner Center support ticket attempting to determine out why I am not receiving these emails. Partner center support is quick to help me verify the account manually, but I would really like to see the automated system working as intended to help future partners avoid running into this same issue. Could someone help me track down the email address these messages are coming from? Thanks! -jon For reference, the first few tickets I opened under the following workspace/topic, but the assigned engineers say "you picked the wrong topic try again." Workspace: Account Settings Topic: Account verification > E-mail ownership I ask what set of options I should pick to get my ticket routed to the right team, but I haven't located someone that can answer that question either. I've started choosing a random workspace and topic in the hopes that I get lucky. I don't think this strategy is going to work very well, but the partner center support team haven't suggested a better approach and I'm out of ideas. Maybe if I open enough tickets, someone on the partner center support team will notice and help me out.Azure sponsorship and cost management challenge
I am listening for years that Azure Sponsorship type of Azure subscriptions will get Azure Cost Management. This includes the view of prices inside portal.azure.com, managing budgets, checking each individual resources etc. Current / old portal - https://www.microsoftazuresponsorships.com/Usage , does not show costs per each resource (name), instead only per resources type. Not possible to set budgets, alerts, limits, and other things. So, again, when does Microsoft plans to upgrade Azure sponsorships to use Cost Management? Any reference (roadmap) link on this please?How governed agentic AI is transforming professional services workflows
Discover how partners are building industry-specific AI solutions in Microsoft Marketplace using governed, agentic workflows tailored for professional services. In the latest Partner Spotlight, Richard Baskerville, Senior Director of Strategic Global Alliances at Intapp, shares how “Firm AI” delivers purpose-built capabilities aligned to the unique needs of professional and financial services firms—combining deep workflow expertise with the scale, security, and compliance of Microsoft Azure. This article explores how agentic AI enables end-to-end workflow automation while maintaining human accountability, helping firms modernize operations across client engagement, risk management, and business processes. See how Microsoft Marketplace empowers partners to bring trusted, enterprise-ready AI solutions to customers, accelerating adoption and unlocking scalable growth opportunities. Read the full article: Firm AI for professional services: governed, agentic workflows built on Microsoft Azure | Microsoft Community HubCustomer office hour: Dragon Copilot AI apps and agents in Microsoft Marketplace
May 28 | 8:30 AM PT Join the next Microsoft Marketplace customer office hours session to explore how AI apps and agents and Dragon Copilot can help healthcare organizations reduce administrative burden and streamline clinical workflows. In this session, you’ll learn how to move from AI exploration to real world deployment. Discover how Dragon Copilot can help accelerate time to value by connecting with trusted partner solutions that streamline workflows and embed AI directly into daily operations. Learn more and attend Dragon Copilot AI apps and agents in Microsoft Marketplace - Microsoft Marketplace CommunityWelcome to the new Partner Skilling Discussion board!
The Microsoft Skilling Community is your hub to stay informed on skilling opportunities, ask questions, and connect with peers across the Microsoft partner ecosystem. Follow the board for updates, get clarity on certifications and role‑based skilling paths, and use shared guidance to accelerate your readiness. We’d love to meet you — say hello and let us know in the comments where you’re joining from!Key Microsoft Marketplace insights from the Channel Partners Conference
Discover how Microsoft Marketplace is helping channel partners accelerate growth in an AI-first world. Learn key insights from the Channel Partners Conference, including how cloud marketplaces are becoming a critical go-to-market engine—enabling partners to scale, streamline transactions, and deliver differentiated customer value. Explore how evolving customer expectations, AI-driven workloads, and modern commerce models are reshaping the partner opportunity—and why Marketplace is central to helping partners expand reach, simplify selling, and close deals faster through channel-led sales motions. Read the full article: Driving channel velocity in an AI-first world: Microsoft Marketplace at Channel Partners ConferencePartner Center Verification — “Program Not Found” Errors and Missing Verification Summary
I’m hoping someone from Microsoft or the community can help because my Partner Center account seems to be in a broken state. I have an active Partner Center account tied to my Entra tenant and business, but several areas appear corrupted or inaccessible. The main issues are: Verification Summary page does not work. I receive Program Not Found errors. Additional details: Tenant: onsitedentalsystems.com Publisher name: Onsite Dental Systems I can sign into Partner Center successfully and access some account pages, but verification and program enrollment pages fail or appear disconnected from the tenant. I already opened a support ticket, but responses have been very slow. I am trying to determine whether this is a backend Partner Center linkage issue, a corrupted program enrollment, a broken verification association, or something wrong with the Entra tenant relationship. At this point I am even considering creating a completely new Entra tenant and Partner account because the current one appears stuck. Has anyone experienced Program Not Found errors, broken Verification Summary pages, missing program associations, or issues after MPN / AI Cloud Partner Program migration? Any guidance from Microsoft staff or others who resolved this would be greatly appreciated.Marketplace trainings and events calendar (updated 05/11/26)
-Welcome to our calendar for accessing upcoming Marketplace trainings and events, along with links to recent resources. This page is a go-to resource for discovering training sessions and events designed specifically for software development companies related to Microsoft Marketplace. Whether you’re building innovative solutions or publishing to the commercial marketplace, you’ll find content to help you stay ahead in today’s fast-moving tech landscape. We’ve organized dedicated areas for partners and customers, making it easy to find sessions most relevant to your needs. Some events are upcoming, while others are past recordings that remain valuable for learning and growth. This page is updated frequently with new opportunities. Be sure to subscribe for notifications; instructions are provided at the bottom of this post. Explore the upcoming AI events below, revisit past sessions, and feel free to comment with any questions. ****Sessions updated as of 05/11/2026**** Partner and Channel Partner sessions Upcoming sessions Date Time Area Title Description Link 05/19/26 9:30 AM PDT Office Hours Marketplace Office Hours for Partners Join a practical walkthrough to learn how multi-currency transaction are managed through Marketplace. Gain confidence in creating private offers in local currency and get foundational knowledge to support sales of resale enabled offers. Multi‑currency private offers in Microsoft Marketplace - Microsoft Marketplace Community 06/17/26 8:30 AM PDT Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. June 2026 Office Hours 07/29/2026 8:30 AM PDT Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. Link to come Recent Recorded Sessions Date Area Title Description Link 05/07/26 Partner Session Turning co-sell readiness into real Microsoft Marketplace revenue Join Clazar as they share insights on how to be co-sell ready and how to translate it into a meaningful pipeline and an active, revenue generating partnership with Microsoft sellers. View the recording 4/28/26 Partner Session Maximize selling with Microsoft and Marketplace ROI Join us as WorkSpan shares real workflows used by partners who have closed over $5B in co-sell revenue with Microsoft. Learn best practices for navigating selling end-to-end with Microsoft. View the recording 04/15/26 Office Hours Seamless private offers: From creation to purchase and activation Join this Partner Center walkthrough of private offer execution from creation to customer purchase to partner activation View the recording 04/02/26 Partner Session Why Azure belongs in your multi-cloud strategy Tune in to hear WeTransact share when and why Azure should be part of your strategy. Find out how to replicate solutions for Azure. Hear why Marketplace-aligned companies are able to move quickly using Microsoft tools, funding, and incentives. View the recording 03/24/26 Partner Session Best practices for scaling Marketplace channel-led sales Join guest speaker team from Tackle as they walk through opportunities to scale partner driven revenue. Hear how to activate channel opportunities using multiparty private offers and learn when to leverage resale-enabled offers to expand partner reach. View the recording 03/18/26 Office Hours (Partner) Build, publish, and optimize Marketplace offers with App Advisor Learn what App Advisor is, how it works, and how it can help partners accelerate Marketplace offer creation. Live demo walk through; validating value to publishing and optimizing your listing. View the recording 03/11/26 Partner Session AI-powered automation for Marketplace private offers and IP co-sell Learn from guest speaker Jon Yoo, Suger, how software development companies can use AI-powered automation to simplify buying through Microsoft Marketplace, streamline private offers, and optimize co-selling opportunities. View the recording 02/25/26 Partner Session Inside Azure IP co-sell: What high-performing software developers do differently Get an inside look at the signals Microsoft uses to evaluate Marketplace and Azure IP co-sell readiness with insights from Barbara Treviño of Labra. Learn what top software companies do differently to accelerate approvals and boost GTM impact. View the recording 02/18/26 Office Hours (Partner) How to build a Microsoft Marketplace channel practice Building a successful Marketplace practice takes the right people, process, and strategy working together. Learn how top performing partners organize their teams across alliances, operations and leadership View the recording 1/21/26 Office Hours (Partner) Microsoft Partner Center reporting Get to know the Partner Center Insights and Earnings workspaces. Walk through Earnings, Customer, Order, Usage and Revenue reports. View the recording 12/18/25 Office Hours (Partner) Introducing resale enabled offers Explore resale enabled offers through Microsoft Marketplace. View recording 12/04/25 Partner Session AI-powered acceleration: scale faster on Microsoft Marketplace Go beyond listing basics and explore how Microsoft Marketplace can act as a strategic revenue engine. View recording 11/04/25 Partner Session How to structure your Microsoft Partner Center account for long-term success Learn best practices for setting up your Partner Center account for operational and marketplace success. View recording 08/28/25 Office Hours (Partner) Certified software designations: FY26 benefits updates Overview of certified software designations and FY26 benefit updates. View recording Customer sessions Upcoming sessions Date Time Area Title Description Link 05/28/26 8:30 AM PDT Office Hours (Customer) Dragon Copilot AI apps and agents in Microsoft Marketplace Healthcare organizations discover how Dragon Copilot can help accelerate time to value by connecting with trusted partner solutions that streamline workflows and embed AI directly into daily operations. Dragon Copilot AI apps and agents in Microsoft Marketplace 06/24/26 9:30 AM PDT Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. June 2026 Customer Office Hour 07/15/2026 8:30 AM PDT Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. Link to come Recorded sessions Date Area Title Description Link 04/29/26 Office Hours (Customer) Using Microsoft Marketplace to optimize Azure spend For organizations with an Azure cloud commitment Microsoft Marketplace can be a powerful tool for optimizing how the spend is used. Explore how your organization can leverage its Azure commitment to support software investments through Microsoft Marketplace. View the recording 03/25/26 Office Hours (Customer) Charting your AI strategy for manufacturing with Marketplace Build, buy, or blend? Gain the insights you need as a manufacturer to scale AI apps and agents across the factory floor using Microsoft Marketplace. Hear about practical manufacturing scenarios View the recording 02/25/26 Office Hours (Customer) Accelerate AI adoption through Microsoft Marketplace Explore practical AI use cases available through Microsoft Marketplace - from prebuilt AI apps and agents to AI-powered solutions that simplify deployment. View the recording 01/28/26 Office Hours (Customer) Optimize cloud cost and performance Learn proven strategies to accelerate time-to-value for cloud and AI investments using Microsoft Marketplace. View the recording 12/11/25 Office Hours (Customer) Chart your AI app and agent strategy Insights into build, buy, or blend approaches for AI apps and agents using Microsoft Marketplace. View recording 07/30/25 Office Hours (Customer) FinOps and the Microsoft Marketplace Learn how Microsoft Marketplace supports FinOps practitioners and accelerates AI transformation. View recording Subscribe to this post If you're not already a Tech Community member, create an account at techcommunity.microsoft.com. Select Subscribe from the three‑dot menu in the upper‑right corner of this post. Under Notification Settings, choose to be notified of edits and comments, and select whether you'd like updates immediately, daily, or weekly (weekly recommended). You can also subscribe to the entire Marketplace Community via the Marketplace Community homepage. ``
Company verification blocked
I am trying to enroll in the Microsoft AI Cloud Partner Program. After submitting my company details (DUNS, US EID, contact info, etc), my request is blocked. It says to reach out to Microsoft support with reference number: 715-123160 and transaction ID: 123b68f8-334e-47c3-aa5f-7f280dbc5872. I tried to open a ticket in the Partner Center, but the "workspace" drop-down is empty. Because enrollment is blocked, no Partner Center workspace is created. I am unable to submit a support request from within Partner Center, since the Workspace field is mandatory.FY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.On the Next Fabric Engineering Connection
Coming up on the next Fabric Engineering Connection calls, we’re focusing on one of the most important areas for partners right now: data protection, networking, and security in Microsoft Fabric. 🔐 What to expect 🎤 Recent Data Protection Value and Announcements (Americas & EMEA) presented by Yael Biss Covering the latest data protection capabilities in Fabric—designed to help partners meet security, compliance, and governance requirements while enabling customers to scale with confidence. 🎤 Updates + AMA with Networking and Data Security Team (Americas/EMEA & APAC) presented by Sarabjit D., Sumiran Tandon, Advaitha Karthikeyan, PMP®, and Bodhisatva Gautam This is a great opportunity to engage directly with the engineering team working on key scenarios including: ✅ Private Links ✅ Managed Private Endpoints (MPEs) ✅ Outbound Access Protection ✅ Customer Managed Keys (CMK) If you're advising customers on secure Fabric deployments, networking isolation, or enterprise‑grade governance, this session is definitely one to join. 🔒 Note: Fabric Engineering Connection calls are hosted exclusively in the Fabric Partner Community. Microsoft partners can join here the Community by submitting the form at https://aka.ms/JoinFabricPartnerCommunity. Looking forward to the discussion next week!Carta de validación TSP
Saludos, y antes que nada, muchas gracias por ser siempre tan atentos y responder a todas nuestras preguntas. Escribo para preguntar si es posible obtener una carta que indique que mi organización forma parte del programa TSP, ya que necesito pruebas de ello para ciertos procedimientos en mi país.
(aka.ms/TSP_Achievement_Code_Enroll...) restricted across all accounts unable to enroll Class Admin
The enrollment form at aka.ms/TSP_Achievement_Code_Enrollment returns 'restricted access' for me. I have tried signing in with all three of the following: 1. email address removed for privacy reasons (work / Entra tenant, Partner Center account) 2. email address removed for privacy reasons (consumer MSA with Learn profile) 3. email address removed for privacy reasons (new outlook.com alias, per the Account Enrollment Guide) Same restriction on all three, so this looks like a tenant or program-level block rather than an account issue. I also have an open support case (#715-123160) regarding an earlier fraud-detection block on our tenant, which may be related. Microsoft Support has twice advised me to post here. Could someone please: Escalate for a manual unblock if there is a tenant-level restriction. This is the only thing blocking us from issuing Achievement Codes for our May 2026 intake. Happy to share more details via DM. Thank you, Abirami Seeni (Abie)
Build observability for scalable AI apps and agents selling through Microsoft Marketplace
Discover how to design observability for AI apps and agents selling through Microsoft Marketplace. This Marketplace Community article explains why visibility into execution behavior is essential for operating AI systems confidently at scale—not just keeping them running. As AI apps and agents reason, branch, retry, and exit dynamically at runtime, traditional infrastructure metrics fall short. Behavioral signals such as execution flow, token usage, latency, and failure patterns help explain what systems are doing, why outcomes occur, and how limits and safeguards shape behavior across tenants and environments. Learn how observability turns runtime telemetry into clarity that supports customer trust, usage‑based billing, and scalable operations. Read more: Design observability for AI apps and agents selling through Microsoft Marketplace
Master multi-currency private offers to scale your Microsoft Marketplace deals globally
Join us May 19 | 9:30 AM PT and learn how to confidently navigate multi-currency private offers in Microsoft Marketplace and close global deals with greater clarity. Join this practical session to understand how local currency invoicing, exchange rates, payment timing, and resale-enabled offer scenarios can impact your Marketplace transactions across geographies. Learn more and attend: Multi‑currency private offers in Microsoft Marketplace - Microsoft Marketplace Community
Events
Microsoft Marketplace is available in 141 regions and supports 17 currencies. As Marketplace adoption continues to grow more partners are navigating sales that involve multiple currencies, local cust...
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Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Learn how to bring your innovations to businesses, organizations, and government agencies around the wo...
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