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Changeset 3474366


Ignore:
Timestamp:
03/04/2026 09:36:35 AM (3 months ago)
Author:
devitemsllc
Message:

Updating readme/assets from GitHub

File:
1 edited

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  • support-genix-lite/trunk/readme.txt

    r3464221 r3474366  
    66Tested up to: 6.9
    77Requires PHP: 7.2
    8 Stable tag: 1.4.40
     8Stable tag: 1.4.41
    99License: GPLv2 or later
    1010License URI: http://www.gnu.org/licenses/gpl-2.0.html
     
    5858* **Unlimited Everything** - No restrictions on tickets, agents, or customers. Scale without limits or extra costs.
    5959* **Knowledge Base Management** - Build a self-service help center that empowers customers to find answers instantly.
     60* **Advanced Integrations** - Connect with WooCommerce and Envato to enhance your support workflow.
    6061* **Email to Ticket Conversion (Pro)** - Automatically convert incoming emails into organized support tickets.
    61 * **Advanced Integrations (Pro)** - Connect with WooCommerce, WhatsApp, Slack, Envato, Tutor LMS, and more.
     62* **Advanced Integrations (Pro)** - Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.
    6263* **Smart Documentation Suggestions (Pro)** - Automatically suggest relevant help articles while customers create tickets.
    6364* **Support Tickets Report** - Track ticket activity, response performance, and user interactions.
     
    130131**Integrations & Compatibility**
    131132
     133* WooCommerce Integration
    132134* Envato Marketplace Integration
    133135* Fluent Support Migration Tool
     
    163165**Integrations**
    164166
    165 * WooCommerce Integration
     167* WooCommerce Integration (Advanced)
    166168* Easy Digital Downloads (EDD) Integration
    167169* WhatsApp Integration
     
    265267**Integrations & Compatibility:**
    266268
     269**✅ WooCommerce Integration** - View customer order history directly within support tickets for instant purchase context and faster resolution.
     270
    267271**✅ Fluent Support Migration Tool** – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.
    268272
     
    308312
    309313**Integrations:**
     314
     315**✅ WooCommerce Integration (Advanced)** – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.
    310316
    311317**✅ Webhook Integration** - Integrate with external services like Zapier, HubSpot, and more, improving communication and automating ticket updates across your entire tech stack.
     
    344350**💡 Seamless eCommerce Support**
    345351
    346 * **WooCommerce Integration (Pro)** - Manage WooCommerce customer queries and orders directly in Support Genix.
     352* **WooCommerce Integration** - Manage WooCommerce customer queries and orders directly in Support Genix.
    347353* **EDD Integration (Pro)** - Simplified support for Easy Digital Downloads with seamless ticket management.
    348354
     
    422428== Changelog ==
    423429
     430= Version: 1.4.41 - Date: 04 March, 2026 =
     431* Added: WooCommerce integration to display customer order history within tickets for agents.
     432* Added: Chat sessions now show whether they were initiated from the main site or a specific embed.
     433* Added: Chat sessions now display the page URL where the conversation started.
     434* Improved: Overall plugin performance and stability for smoother, more reliable usage.
     435* Fixed: Minor bugs and issues to enhance functionality and user experience.
     436
    424437= Version: 1.4.40 - Date: 18 February, 2026 =
    425438* Added: Ticket current viewers indicator to show who is actively viewing a ticket.
     
    532545* Improved: Overall plugin performance and stability for smoother, more reliable usage.
    533546* Fixed: Various minor issues to enhance functionality and user experience.
    534 
    535 = Version: 1.4.21 - Date: 26 June, 2025 =
    536 * Improved: Overall performance and stability for smoother and more reliable operations.
    537 * Fixed: Several minor issues to ensure enhanced functionality and better user experience.
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