Changeset 3474366
- Timestamp:
- 03/04/2026 09:36:35 AM (3 months ago)
- File:
-
- 1 edited
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support-genix-lite/trunk/readme.txt (modified) (9 diffs)
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support-genix-lite/trunk/readme.txt
r3464221 r3474366 6 6 Tested up to: 6.9 7 7 Requires PHP: 7.2 8 Stable tag: 1.4.4 08 Stable tag: 1.4.41 9 9 License: GPLv2 or later 10 10 License URI: http://www.gnu.org/licenses/gpl-2.0.html … … 58 58 * **Unlimited Everything** - No restrictions on tickets, agents, or customers. Scale without limits or extra costs. 59 59 * **Knowledge Base Management** - Build a self-service help center that empowers customers to find answers instantly. 60 * **Advanced Integrations** - Connect with WooCommerce and Envato to enhance your support workflow. 60 61 * **Email to Ticket Conversion (Pro)** - Automatically convert incoming emails into organized support tickets. 61 * **Advanced Integrations (Pro)** - Connect with W ooCommerce, WhatsApp, Slack, Envato, Tutor LMS, and more.62 * **Advanced Integrations (Pro)** - Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more. 62 63 * **Smart Documentation Suggestions (Pro)** - Automatically suggest relevant help articles while customers create tickets. 63 64 * **Support Tickets Report** - Track ticket activity, response performance, and user interactions. … … 130 131 **Integrations & Compatibility** 131 132 133 * WooCommerce Integration 132 134 * Envato Marketplace Integration 133 135 * Fluent Support Migration Tool … … 163 165 **Integrations** 164 166 165 * WooCommerce Integration 167 * WooCommerce Integration (Advanced) 166 168 * Easy Digital Downloads (EDD) Integration 167 169 * WhatsApp Integration … … 265 267 **Integrations & Compatibility:** 266 268 269 **✅ WooCommerce Integration** - View customer order history directly within support tickets for instant purchase context and faster resolution. 270 267 271 **✅ Fluent Support Migration Tool** – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching. 268 272 … … 308 312 309 313 **Integrations:** 314 315 **✅ WooCommerce Integration (Advanced)** – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders. 310 316 311 317 **✅ Webhook Integration** - Integrate with external services like Zapier, HubSpot, and more, improving communication and automating ticket updates across your entire tech stack. … … 344 350 **💡 Seamless eCommerce Support** 345 351 346 * **WooCommerce Integration (Pro)** - Manage WooCommerce customer queries and orders directly in Support Genix.352 * **WooCommerce Integration** - Manage WooCommerce customer queries and orders directly in Support Genix. 347 353 * **EDD Integration (Pro)** - Simplified support for Easy Digital Downloads with seamless ticket management. 348 354 … … 422 428 == Changelog == 423 429 430 = Version: 1.4.41 - Date: 04 March, 2026 = 431 * Added: WooCommerce integration to display customer order history within tickets for agents. 432 * Added: Chat sessions now show whether they were initiated from the main site or a specific embed. 433 * Added: Chat sessions now display the page URL where the conversation started. 434 * Improved: Overall plugin performance and stability for smoother, more reliable usage. 435 * Fixed: Minor bugs and issues to enhance functionality and user experience. 436 424 437 = Version: 1.4.40 - Date: 18 February, 2026 = 425 438 * Added: Ticket current viewers indicator to show who is actively viewing a ticket. … … 532 545 * Improved: Overall plugin performance and stability for smoother, more reliable usage. 533 546 * Fixed: Various minor issues to enhance functionality and user experience. 534 535 = Version: 1.4.21 - Date: 26 June, 2025 =536 * Improved: Overall performance and stability for smoother and more reliable operations.537 * Fixed: Several minor issues to ensure enhanced functionality and better user experience.
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