Built a Custom Order Tracking System for Guest Users in Shopify – Should This Be a Public App?

nomiarain
Fri, 24 Apr 2026 18:41:55 +0000
Shopify Discussion

Hi everyone

I wanted to share something I recently built and also get feedback from the community.

I developed a custom Order Tracking System in Shopify that works for both:

Logged-in customers

Guest users

As we know, Shopify (even Shopify Plus) doesn’t fully support tracking for guest users in a clean and user-friendly way.

What my solution does:

Displays shipment details with tracking

Shows order progress (Confirmed → Processing → Shipped → Fulfilled)

Works without requiring customer login

Improves post-purchase experience significantly

Why I built this:
Many of my clients were facing:

Too many “Where is my order?” queries

Poor tracking experience for guest users

Lack of transparency after checkout

So I decided to solve this gap.

Now my question to the community:

Do you think this is a strong enough problem to turn into a public Shopify app?

Would merchants actually use/pay for a solution like this?

Would really appreciate your feedback

1 post - 1 participant